The First Step: We Listen to You
Our work starts by listening to you, our customers.
Presenting ready-made products to blindly make sales without considering the needs of customers is not how we do things. We first grasp the needs of each and every customer, and then utilizing our vast network, we carefully select and procure products that match the required applications and service conditions. In some cases, we plan a product in accordance with the particular requirements of a customer and have it developed and manufactured by another manufacturer.
In 2011 we established "Quality Project" within the company and acquire certification of registration with the ISO 9001 international standard for quality management systems in 2012. In addition, we established a plant that manufactures wire harnesses for construction equipment in Dalian, China, for the speedy handling of high-mix low-volume production and design modifications. Giving shape to customers' ideas reliably and accurately--that's Nakajima Electric's approach to making things.